Privacy Policy

2025.03.18

Our Approach to the Protection of Personal Information

At Abest Corporation (hereinafter referred to as “the Company”), in order to conduct business smoothly, we collect and utilize information such as customers’ names, addresses, telephone numbers, and email addresses. We recognize the proper protection of such personal information (hereinafter referred to as “personal information”) as a critical responsibility, and to fulfill this responsibility, we handle personal information in accordance with the following policy.

  • Compliance and Handling:
    We comply with the Act on the Protection of Personal Information and other relevant laws and regulations, and we handle personal information appropriately in accordance with generally recognized and fair practices regarding its handling.
  • Internal and External Dissemination:
    We will clearly define the rules regarding the handling of personal information and ensure that our employees are fully informed. In addition, we require our business partners to handle personal information appropriately.
  • Purpose of Collection:
    When collecting personal information, we will specify, notify, or publish the purpose of use and handle personal information solely in accordance with that purpose.
  • Security Measures:
    To prevent leakage, loss, alteration, etc. of personal information, we take the necessary measures and manage personal information appropriately.

Outsourcing of Personal Information

The Company may outsource the handling of personal information to external parties to facilitate transactions or provide services. When outsourcing, we will conclude contracts and conduct inspections to ensure that personal information is handled appropriately.

Disclosure and Provision to Third Parties

Except in the case of provision to external contractors as mentioned in “Outsourcing of Personal Information” or in any of the following cases, we do not disclose or provide personal information to any third party:

  • When the customer has given their consent.
  • When disclosing or providing information in a form (e.g., statistical data) that does not identify the individual.
  • When disclosure or provision is required by law.
  • When necessary to protect a person’s life, body, or property and obtaining the customer’s consent is difficult.
  • When national or local public entities require cooperation in performing public duties, and obtaining the customer’s consent might hinder such performance.
  • When providing information to financial institutions or credit companies for the settlement of contractual fees.
  • When providing information to affiliated or subcontracted companies, with whom a confidentiality agreement has been concluded, to the extent necessary for maintaining and providing the service.
  • When deemed reasonably necessary to protect the rights, property, or safety of other customers or the Company, or to ensure the safe and comfortable provision of services.
  • When providing information to persons specified in item 4 of the following section.

Disclosure of Personal Data

If you wish to obtain disclosure of your personal data held by the Company, we will confirm that the applicant is the individual concerned and respond within a reasonable period and scope.

Correction, Deletion, etc.

If you wish to correct, add to, or delete your personal data held by the Company, we will confirm your identity and, if any information is factually incorrect, make the correction, addition, or deletion within a reasonable period and scope.

Suspension/Deletion of Use

If you wish to suspend or delete the use of your personal data held by the Company, we will confirm your identity and suspend or delete the data within a reasonable period and scope. Please understand that if some or all of this information is suspended or deleted, we may unfortunately be unable to provide you with the requested services. Also, for information that must be retained in accordance with applicable laws, we may not be able to comply with requests for suspension or deletion.

Methods and Contact for Requests

Requests regarding the above matters or other inquiries about personal information held by the Company will be accepted through the following methods. Please note that requests made by other means may not be accommodated.

Application Procedure:
Please visit the following contact point in person or submit your request by telephone, mail, or email to the address provided below. Details regarding the procedure will be explained upon application. We will confirm your (or your representative’s) identity by the method indicated and respond through the provision of documents or other means. In addition, you are required to submit the application form specified by the Company.

Accommodation Plans

[Children can sleep in the same bed for free] Children under 18 can sleep in the same bed for free! Experience Kyoto’s “iki” style even on a family trip. <Room only>

[Children can sleep in the same bed for free] Children under 18 can sleep in the same bed for free! Experience Kyoto’s “iki” style even on a family trip.

[Rebranded and Opening from April 12, 2025! Kids Stay Free Plan]
For children under 18, if they share the room with parents, grandparents, or other relatives within the fourth degree of kinship, their stay is free.

[Children can sleep in the same bed for free] Children under 18 can sleep in the same bed for free! Experience Kyoto’s “iki” style even on a family trip. <Breakfast included>

[Children can sleep in the same bed for free] Children under 18 can sleep in the same bed for free! Experience Kyoto’s “iki” style even on a family trip.

[Rebranded and Opening from April 12, 2025! Kids Stay Free Plan]
For children under 18, if they share the room with parents, grandparents, or other relatives within the fourth degree of kinship, their stay is free.

[Standard Plan] Experience Kyoto through the beauty of nature and all five senses (Breakfast included)

[Standard Plan] Experience Kyoto through the beauty of nature and all five senses (Breakfast included)

[Grand Reopening with Breakfast – April 12, 2025]
Hotel SUI Kyoto Kiyomizu will reopen on April 12, blending Kyoto’s timeless elegance with modern comfort. Enjoy a refined stay with seasonal Kyoto-style breakfast, traditional taiko drum welcome, complimentary happy hour, warm night snacks, and a farewell firestone ritual.

[Standard Plan] Experience Kyoto through the beauty of nature and all five senses (Room only)

[Standard Plan] Experience Kyoto through the beauty of nature and all five senses (Room only)

[Reopening on April 12, 2025 – Room Only Plan]
Hotel SUI Kyoto Kiyomizu will reopen on April 12, blending Kyoto’s refined spirit of “Iki” with modern comfort. Even with a room-only plan, enjoy heartfelt hospitality including a taiko drum welcome, complimentary drinks, night snacks, and a traditional farewell ritual.

[Let’s go to a public bath] A retro public bath experience plan at “Sauna no Umeyu” loved by locals! ~Special bag for the public bath set included~ [KYOTO♨SENTO] ☆ Accommodation only

[Let’s go to a public bath] A retro public bath experience plan at “Sauna no Umeyu” loved by locals! ~Special bag for the public bath set included~ [KYOTO♨SENTO] ☆ Accommodation only

A special accommodation plan to enjoy the charm of traditional Kyoto and the nostalgic atmosphere of old-fashioned public baths.
Put your towel and a change of clothes in a special bag and walk through the streets of Kyoto as you head to the bathhouse.

[Let’s Go to the Public Bath] Retro Sento Experience Loved by Locals – Includes Sento Set Bag (Breakfast Included)

[Let’s Go to the Public Bath] Retro Sento Experience Loved by Locals – Includes Sento Set Bag (Breakfast Included)

Enjoy a special accommodation plan with breakfast, where you can fully experience the charm of traditional Japanese public baths while feeling the nostalgic atmosphere of Kyoto.
Pack your towel and change of clothes in the exclusive sento bag and head out on foot to explore Kyoto on your way to the bath.

【Early Bird Discount 60】 60 days advance reservation only! Experience the spirit of 'Iki' in Kyoto <Stay without meals>.

【Early Bird Discount 60】 60 days advance reservation only! Experience the spirit of 'Iki' in Kyoto .

[Reopening on April 12, 2025 – Up to 15% OFF for 60-Day Early Booking (Room Only)]
Hotel SUI Kyoto Kiyomizu reopens with a refined blend of tradition and comfort. Enjoy up to 15% off when you book 60 days in advance, and experience Kyoto hospitality with a taiko drum welcome, complimentary drinks, happy hour, evening rice balls, and a farewell ritual.

【Early Bird Discount 60】 60 days advance reservation only! Experience the spirit of 'Iki' in Kyoto <including breakfast

【Early Bird Discount 60】 60 days advance reservation only! Experience the spirit of 'Iki' in Kyoto

[Reopening on April 12, 2025 – Up to 20% OFF with Breakfast for 60-Day Early Booking]
Hotel SUI Kyoto Kiyomizu reopens with a refined blend of tradition and comfort. Book 60 days in advance to get up to 20% off, and enjoy seasonal Kyoto-style breakfast, taiko drum welcome, happy hour, evening rice balls, and heartfelt hospitality inspired by the spirit of “Iki.”

【Early Bird Discount 90】 90 days advance reservation only! A time to experience the timeless 'spirit of iki' <Stay without meals>.

【Early Bird Discount 90】 90 days advance reservation only! A time to experience the timeless 'spirit of iki' .

[Reopening on April 12, 2025 – Up to 20% OFF with Breakfast for 90-Day Early Booking]
Hotel SUI Kyoto Kiyomizu is set to reopen with a new identity. Enjoy up to 20% off when booking 90 days in advance, including Kyoto-style breakfast, a traditional taiko drum welcome, happy hour, night-time rice balls, and a farewell ritual that captures the refined spirit of “Iki.”

【早鸟优惠90】仅限提前90天预订!体验永恆的「iki精神」的时刻 <附早餐

【早鸟优惠90】仅限提前90天预订!体验永恆的「iki精神」的时刻 <附早餐

[Reopening on April 12, 2025 – Up to 20% OFF with Breakfast for 90-Day Early Booking]
Hotel SUI Kyoto Kiyomizu will reopen with a renewed spirit. Book 90 days in advance and receive up to 20% off with breakfast included—featuring Kyoto-style cuisine, a taiko drum welcome, happy hour, evening rice balls, and a farewell ritual inspired by the spirit of “Iki.”

[Early bird discount 30%] Reservations must be made 30 days in advance! Experience the essence of Kyoto (accommodation only)

[Early bird discount 30%] Reservations must be made 30 days in advance! Experience the essence of Kyoto (accommodation only)

[Reopening on April 12, 2025 – Up to 10% OFF for 30-Day Early Booking (Room Only)]
Hotel SUI Kyoto Kiyomizu is reopening with a special offer: up to 10% off when you book at least 30 days in advance. Experience true Kyoto hospitality with a taiko drum welcome, complimentary drinks, happy hour, evening rice balls, and a farewell ritual.

[Early bird discount 30%] Limited to reservations made 30 days in advance! Experience the essence of Kyoto <Breakfast included>

[Early bird discount 30%] Limited to reservations made 30 days in advance! Experience the essence of Kyoto

[Reopening on April 12, 2025 – Up to 10% OFF with Breakfast for 30-Day Early Booking]
Hotel SUI Kyoto Kiyomizu celebrates its grand reopening with up to 10% off for bookings made 30 days in advance. Enjoy a Kyoto-style breakfast with seasonal ingredients, traditional taiko drum welcome, happy hour, and a refined stay inspired by the spirit of “Iki.”

(Day use! Telework, nap, and rest♪)7:00 am to 11:00 pm ★Stay in central Kyoto for up to 16 hours!

(Day use! Telework, nap, and rest♪)7:00 am to 11:00 pm ★Stay in central Kyoto for up to 16 hours!

Day-use Telework Support Plan
Work in a quiet and comfortable hotel room from 7:00 AM to 11:00 PM, with up to 16 hours of use. Enjoy a focused work environment, a free welcome drink, and full amenities.

【Day use! Telework ・ nap ・ for a break ♪ 】3pm to 11:00pm ★Up to 8 hours stay in the center of Kyoto!

【Day use! Telework ・ nap ・ for a break ♪ 】3pm to 11:00pm ★Up to 8 hours stay in the center of Kyoto!

Day-use Telework Support Plan (15:00–23:00)
Work in a quiet and relaxing hotel room for up to 8 hours between 3 PM and 11 PM. Free welcome drinks are available in the lobby to help refresh your day.

【Day use! Telework ・ nap ・ for rest ♪ 】7:00 to 12:00 ★Up to 5 hours stay in the center of Kyoto!

【Day use! Telework ・ nap ・ for rest ♪ 】7:00 to 12:00 ★Up to 5 hours stay in the center of Kyoto!

Morning Telework Support Plan (Day-use)
Work comfortably in a quiet hotel room from 7:00 AM to 12:00 PM, with up to 5 hours of use. Ideal for morning meetings or as a waiting space before afternoon plans.